Cancellation Policy

If you are unable to attend a course you booked, please keep our cancellation policy in mind.

CLASSROOM TRAINING

The following policy applies to all Classroom Training courses:

 

CUSTOMER CANCELLATIONS (MUST BE SUBMITTED TO BIZ IQ IN WRITING)

 

  • Cancellations received up to 10 business days prior to class will not be charged the training fee.

  • Cancellations 3-10 business days prior to class will be invoiced the full training fee. As a courtesy, we will allow you to apply 50% of your payment toward a future Biz IQ Training course within one year of the cancellation date.

  • Cancellations 1-3 business days prior to class, and no-shows, are subject to payment for the full amount without future training credit.

  • Registrant substitutions may be made at any time.

  • Please note that if you do not cancel or do not attend, you are responsible for payment.

 

CANCELLATION OF COURSE BY BIZ IQ:

 

  • BIZ IQ reserves the right to cancel or change a class at any time, including but not limited to, lack of participation, classroom, equipment or trainer availability.

  • Notification will be provided within 21 days of the class, whenever possible.

  • Registrants will not be charged for the course.

  • Biz IQ is not liable for any direct, or indirect, consequential or special damages that may be incurred due to a cancellation of a scheduled class, including, but not limited to, cancellation penalties for transportation or accommodations. The customer or student's sole remedy shall be the refund of prepaid course fees.

GENERAL DISCLAIMER:

  • Biz IQ shall not be liable for damages of any kind resulting from errors or omissions in the training materials nor shall Biz IQ be liable for any damages resulting from the use of the training materials or other information conveyed at an Biz IQ course.

 

WEB-BASED TRAINING

The following policy applies to all Web-Based Training courses

 

CUSTOMER CANCELLATIONS

 

  • Cancellations received more than 5 business days prior to class will not be charged the training fee.

  • Cancellations received less than 5 business days prior to class, and no-shows, will be invoiced the full training fee.

  • Registrant substitutions may be made at any time.

  • Please note that if you do not cancel or do not attend, you are responsible for payment.

 

CANCELLATION OF COURSE BY BIZ IQ:

 

  • Biz IQ reserves the right to cancel or change a class at any time, including but not limited to, lack of participation, classroom, equipment or trainer availability.

  • Notification will be provided within 5 days of the class, whenever possible.

  • Biz IQ is not liable for any direct, or indirect, consequential or special damages that may be incurred due to a cancellation of a scheduled class, including, but not limited to, lost opportunities, revenues, or other scheduled activities.  The customer or student's sole remedy shall be the refund of prepaid course fees.

 

GENERAL DISCLAIMER

 

  • Biz IQ shall not be liable for damages of any kind resulting from errors or omissions in the training materials nor shall Biz IQ be liable for any damages resulting from the use of the training materials or other information conveyed at an Biz IQ course.

BizIQ Academy

2 Havelock Road # 02-22 / 23

Havelock II, Singapore 059763

Tel: (+65) 8100 1936

Email: info@biziqacademy.com

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